Contacts and support

Updated: 01-04-2024

Our global presence

  • Exness South Africa
    1, Siafi Street, Porto Bello, Office 401 Limassol
  • Exness South Africa
    United Kingdom
    107 Cheapside London
  • Exness South Africa
    9A CT House, 2nd Floor Providence, Mahe
  • Exness South Africa
    South Africa
    Central Office Park, 257 Jean Avenue, Unit 4 Johannesburg
  • Exness South Africa
    Emancipatie Boulevard Dominico F. "Don" Martina 31
  • Exness South Africa
    British Virgin Islands
    Trinity Chambers, P.O. Box 4301 Road town, Tortola

You can get answers to your questions by clicking on the links below

Exness Customer Support

The company provides its customers with a variety of ways to contact support. Obviously, the most convenient way to contact technical support is through live chat. At the same time, in order to use the online chat, it is not necessary to have Exness registration. Any user of the site can use the services of round-the-clock support chat.

Technical support is available 24 hours, seven days a week.

In addition to online chat, the company's customers can use other methods of contacting technical support: Email (, help by phone and a special help center, which provides the most complete information on the most frequently asked questions.

To get the most complete information about the company, you need to go through Exness registration. The personal account of the company is built intuitively, and many questions will no longer be relevant.
Our support team

Our dedicated support specialists speak 15 languages. Support is available 24 hours a day, 7 days a week in English, Chinese and Thai. Check all local support working hours in the table below.

Our global presence

Help Center
Find in-depth information about Exness trading terminals, deposits and withdrawals, and more at the Exness Help Center.
Live chat
Can't find the answers you're looking for? Ask our support team in live chat. Provide your account number and support PIN if you're an existing client.
Reach out via and we'll get back to you in 24 hours. Provide your account number and support PIN if you're an existing client.
Want to speak to our friendly international support team? Call us on


Support team working hours

How to get started
Go through four easy and quick steps:
You are on the website of the partners of the Exness company, when you click on any button you will be redirected to the official website of the Exness company and will be able to register.

General Risk Warning: CFDs are leveraged products. Trading in CFDs carries a high level of risk thus may not be appropriate for all investors. The investment value can both increase and decrease and the investors may lose all their invested capital. Under no circumstances shall the Company have any liability to any person or entity for any loss or damage in whole or part caused by, resulting from, or relating to any transactions related to CFDs.
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