How to Change IB in Exness
What Is an IB in Exness?
An IB (Introducing Broker) is someone who refers traders to the Exness platform. When you register using their link, your trading account is linked to that IB. They might receive a commission based on your trading volume. In return, IBs often offer:
- Help with onboarding and setup
- Trading tutorials or tips
- Cashback or rebate deals
- Group chats or signal access
However, Exness links a trading account to one IB only. If you want to switch, there's a specific procedure to follow.
Can You Change Your IB in Exness?
Yes — but only under certain conditions. Exness allows traders to change their IB, but it’s not an automatic process. It requires manual review and approval by the Exness support team.
Conditions to request a change:
- Your account is not currently trading under a promotion or campaign
- You haven't received a rebate from the current IB
- You send the request from the registered email address
- Your new IB has an active Exness partner account
| Requirement | Needed for Change |
|---|---|
| Existing account verified | ✔️ |
| No active bonuses from current IB | ✔️ |
| No recent trading rebate | ✔️ |
| Clear intention in the email | ✔️ |
You can’t change your IB directly from the client area; it must be handled by support.
Step-by-Step: How to Change IB in Exness
Here is the process broken down clearly:
Actions Required:
- Write an email to support@exness.com
- Use your registered email address
- Mention your Exness account number
- Include the new partner’s referral link or IB code
- Clearly state your reason for requesting the change
| Step | Details |
|---|---|
| Email subject | IB Change Request |
| Recipient | support@exness.com |
| From email | Must match your Exness account email |
| Info to include | Account number, new IB link or code |
| Reason | Why you want to switch IBs |
The Exness team usually replies within 1–3 business days, depending on the volume of support tickets.
Common Reasons for Changing IB
There are several valid reasons why a trader might want to switch their IB on Exness.
Typical motivations:
- The current IB is inactive or unresponsive
- New IB offers better education or support
- Personal relationship with a new IB
- Switching to join a group or rebate program
- Trading needs have changed
| Reason Category | Example |
|---|---|
| Support | Old IB not replying to queries |
| Offers | New IB provides cashback |
| Strategy | Need better risk management coaching |
| Group deals | Access to private signals or mentorship |
Exness will usually approve the switch if the request meets compliance standards and no rebate has been issued yet.
Key Restrictions When Changing IB in Exness
Not all requests will be accepted. There are limitations designed to protect the integrity of the partner system.
| Limitation | Explanation |
|---|---|
| One IB per account | Can’t link multiple IBs |
| No change if rebate received | If funds have been paid, change is blocked |
| One-time IB change | In most cases, change is allowed only once |
| Must not abuse the system | Exness may block requests made to exploit bonuses |
Before making the request, review your rebate and bonus history to avoid rejection.
Example Email Template to Change IB
Here’s a simple template you can use to request a change:
Subject: Request to Change IB
Hello Exness Support,
I would like to request a change of my Introducing Broker (IB).
Account Number: 12345678
Current Email: [youremail@example.com]
New IB Code: p15yghe3g3
Reason: I’d like to receive support and tools from a new partner.
Kindly review and update my account.
Regards,
[Your Full Name]
Conclusion
Knowing How to Change IB in Exness is useful if your trading journey evolves or your needs shift. Whether you’re looking for better tools, active mentoring, or group access — switching IBs can help you grow. The process isn’t instant, but it’s clear and achievable if you meet the requirements and submit the right request.
Once the switch is approved, your trading activity will be linked to the new partner, and they will be able to provide you with relevant offers or support.
FAQ
- 1. Can I change my IB from the dashboard?
- No, the IB can only be changed by contacting Exness support via email.
- 2. How long does it take to process the change?
- Typically, 1–3 business days, depending on request volume.
- 3. Will I lose access to promotions or bonuses?
- Yes, promotions linked to the previous IB may be deactivated.
- 4. What happens if I already got a rebate from my current IB?
- In that case, your request to change IB may be rejected.
- 5. Can I choose any IB?
- Yes, as long as they have an active Exness partner ID and your request is valid.