Exness Account Termination
How to close an Exness account and what happens to your funds and data.
Open Exness Account →To terminate an Exness account, withdraw your balance first, then contact support to request closure. Dormant zero-balance accounts are often archived instead of deleted. Some records are kept to meet anti-money-laundering obligations, and you can generally register again later if you wish.
Closing your Exness account
- Withdraw any remaining balance before requesting closure.
- Contact Exness support to request account termination.
- Inactive zero-balance accounts may be archived rather than fully deleted.
- Records are retained as required by anti-money-laundering rules.
- You can usually re-register later if you change your mind.
Before you close your account
| Step | Why |
|---|---|
| Withdraw funds | Balances are not refundable after closure |
| Contact support | Closure is handled by the Exness team |
| Note record-keeping | Some data is retained for compliance |
Frequently asked questions
How do I close my Exness account?
Withdraw any balance, then contact Exness support to request termination. Make sure no open positions or pending withdrawals remain.
Does Exness delete my data when I close my account?
Core records are retained to satisfy anti-money-laundering and regulatory requirements, even after an account is closed.
Can I reopen an Exness account after closing it?
In most cases you can register again later. If you only stopped trading, an archived account can be replaced with a new one instead.