Exness Face Scan Verification
What the Exness face scan / liveness check is and how to pass it first time.
Open Exness Account →The Exness face scan is a liveness check that matches your live image to your ID photo, confirming you are a real person and protecting your account. Follow the on-screen prompts in good lighting, with your face clearly visible and centred, and the check usually completes in moments.
How the face scan works
- A liveness check confirms you are a real person matching your ID photo.
- You follow on-screen prompts using your phone or webcam camera.
- Use good lighting and remove hats, glasses or masks.
- Make sure your face fills the frame and stays still.
- It is a one-off step that strengthens account security.
Tips to pass the face scan
| Do | Avoid |
|---|---|
| Good, even lighting | Backlight or shadows |
| Face filling the frame | Hats, sunglasses, masks |
| Hold the device steady | Moving or low-resolution camera |
Frequently asked questions
Why does Exness need a face scan?
It is a liveness check that matches you to your ID, preventing impersonation and keeping your account secure. It is a standard part of verification.
My Exness face scan keeps failing — what helps?
Improve lighting, remove glasses or hats, fill the frame with your face and hold still. Try a different device camera if the problem continues.
Is the face scan required?
Where Exness requests it, the liveness check is part of completing verification, which is required before you can withdraw.