Exness document verification involves submitting documents that confirm your identity and place of residence. This is necessary for depositing, withdrawing, and accessing most trading features. The platform checks the authenticity of the submitted documents and updates the status accordingly.
There are two required stages:
Each of these stages is reviewed separately, and their verification status is updated in the system.
Status | Meaning | Action Required |
---|---|---|
Pending | Documents uploaded but under review | Wait for review (up to 24 hours) |
Verified | Approved documents | No further action needed |
Rejected | Document not accepted | Re-upload valid document |
Expired | Submitted document is no longer valid | Submit a new valid version |
Incomplete | Missing or unclear document details | Upload corrected version |
You can check the status of your documents directly through your account.
Steps:
Keeping an eye on your verification tab ensures that you stay informed and avoid unexpected trading limits.
To ensure fast approval, submit documents that meet Exness’ standards.
Document Type | Examples | Requirements |
---|---|---|
Proof of Identity | Passport, national ID, license | Clear photo, full name visible, not expired |
Proof of Address | Utility bill, bank statement | Shows full name, address, and issue date |
File Formats | JPG, PNG, PDF | Max size 15MB, readable, full document visible |
Tips:
If your Exness Document verification status shows "Rejected," review what caused the issue.
Common reasons:
How to fix:
Once re-uploaded, the document will go through another review process.
Action | Expected Timeframe |
---|---|
Initial review | Within 1–24 hours |
Identity verification | Usually same day |
Address verification | Up to 48 hours |
Manual review (if needed) | Up to 5 business days |
Best practices:
If your Exness Document verification status is incomplete or rejected, you may face restrictions such as:
To avoid disruptions, always check your verification tab after uploading documents. Exness may also request updated documents during periodic compliance checks.
The Exness Document verification status is a critical part of account management. It directly affects your ability to trade, deposit, and withdraw. Knowing your current status, fixing any rejections quickly, and using correct document formats will help you avoid delays. Always keep your documents up to date and check your Personal Area regularly for updates.